In today’s world, even a wink by a girl can become famous all over the country through social media channels. Whether it is Whatsapp text or Twitter, there are more ways to share and collect information than ever before. But when it comes to making eye contact with your boss or if you haven’t seen your workmates yet, then video conferencing seems to be the most appealing solution, especially in this corona pandemic.
Improvement required for better experience
Whether you need to conduct a meeting with your junior, colleagues or clients, you will crowd to the top-tier video conferencing apps. These apps don’t only allow to have a conversation but have extra features such as screen sharing, interactive whiteboards, video-call recording, chat, etc. But to stay in the market, you need to find what features are trending in the market and then implement them for better and rich user experience. In this article, we have mentioned what upgrades you can make into your video conferencing mobile application to meet up the user needs.
Interoperability
Interoperability is not a widely recognized feature, but it is definitely an important one. It simply means the ability of different operating systems, applications, software, for sharing, accessing, and distributing information.
To gain the trust of the users you need to make your video conferencing mobile app compatible with the top software system across the world. If you need to improve the brand reputation of your video app then it must integrate with these systems. It is highly beneficial for users. They would be able to schedule their meeting in the calendar with an embedded link to the meeting at the touch of a button. They can also send invites in their group chats too. You can take an example of these platforms:
- G Suite
- CRM Software
- Salesforce
- Slack
- Office 365
Security
Whether a video call is made between a group of friends discussing their memories or between clients and company discussing the project requirements, every user making a video call on your app expects complete security and privacy of their information.
You need to make end-to-end encryption of all information passing through your servers. Currently, if you are using anything below E2EE, then you must upgrade it now. It is a highly required feature in the video conferencing market, especially in the healthcare field. You can’t expect user on your healthcare app if you aren’t offering HIPAA Compliant video conferencing security features.
There are many white-hat hackers who can find the loopholes and light security flaws which can put the user’s information in danger. There are many apps on which the user have suffered as they cause major problems like their meetings bombarded by uninvited guests and personal information gets leaked through insecure channels. Follow these practices:
- Password-protected meetings
- Secure Routing
- Proprietary Protocols
- End-to-end encryption
Video Polls
Polling in video calls is a new trending feature which is gaining limelight especially in the social networking applications like Instagram, Twitter, and GroupMe. Polling is now paving its way in video conferencing platforms too. Currently, Zoom has become the leader in introducing polling functionality on its platform.
While you need to decide the best restaurant for lunch or schedule for a meeting, polling features allow the users to pose a question and get on-time answers. This is mostly required by management staff, or educators, group discussion meetings, where we require opinions of all members. Instead of dredging through multiple (sometimes hundreds!) of responses at once, a poll generates a simple percentage date point.
Apart from getting feedback from the users, polls are helpful to test of the present members in the group. A teacher can check whether his students know answers to the questions based on information he was teaching them. In short, video polls help you in:
- Feedback gathering
- Knowledge testing
- Insights gaining
- Decision making
Electronic Whiteboards and Annotation
Whiteboard functionality and annotation is highly useful to serve businesses which are in the education sector. The user can emphasize information by annotation. It is a great way to share the visual data whether it is any chart, graph, or other infographics.
Also, the electronic whiteboards are matchable with the real ones. The users can draw, underline, type, and can also erase them. It is helpful in demonstrating and explaining a topic. Zoom comes with an advanced feature which allows using all the mentioned above functionalities. You should upgrade your app considering these features:
Saving Content: After making the demonstration, if you want to save the content of whiteboards or annotated, you can save it.
Multiple annotators: Multiple annotators will give the users a variety they need to make their webinar a success. The hosts would be able to explain this in a clarified manner.
Toolbars: Including more tools in the video conferencing mobile application will increase the user’s ability to making most out of the video conferencing. The user can change the pen colours, laser pointer functions, or also organizing lists.
Multiple Whiteboards: With multiple whiteboards, users would be able to share more information.
Webinar Features
Due to the COVID-19 pandemic, webinars have got a lot of popularity. The hosts are choosing video conferencing platforms which boast their functionalities. The common features are:
Register: The hosts want control of who can attend the video conferencing session. It creates an extra layer of security by limiting the attendees on a video call.
Reporting: Reporting features are also useful for the hosts in webinars. With this, the hosts can learn about engagement, poll results, attendees, and can also use that information for a better experience in future.
In-meeting Chat: In-meeting chat is highly required feature when you have a high number of attendees in the chat. It also helps in avoiding chaos by sending the message to all. You can send important instructions or updates through this.
Video Recording: Whether you are recording video for future need of audience or yourself, video recording is a highly required feature.
1080 and HD audio: The technology is continuously getting more advanced, but currently 1080 is an allowance for top-notch video apps.
Read more: Importance of Business Analytics in Mobile App Development
Wrapping Up
Every application requires an upgrade to meet market needs. Also, upgrading your video conferencing mobile application is easy when you hire a top-notch mobile application development company like Amplework. Let us know your requirements and we will turn into reality.
