AllsetNow is a hyperlocal food delivery and dining reservation platform that connects users with nearby restaurants. The app allows users to pre-order food for delivery or pick-up, make instant dining reservations, and pay directly through the platform. With a mission to simplify the dining experience for both customers and restaurants, AllsetNow required an innovative web and mobile solution that could handle the complexities of hyperlocal services, real-time reservations, and secure online payments.
AllsetNow’s expansion into multiple cities brought unique challenges in terms of technology and user experience
As a hyperlocal platform, AllsetNow needed to ensure that users were only shown relevant restaurants and services based on their location. The platform had to provide real-time availability of delivery and dining options, adjusting dynamically based on location and restaurant inventory.
The platform required real-time integration with restaurant systems to handle dining reservations, orders, and table availability. This integration needed to be seamless, allowing restaurants to manage their inventory, accept reservations, and fulfill orders without delays or errors.
AllsetNow needed a secure and reliable payment system that allowed users to pay directly through the app, whether they were ordering food for delivery, pick-up, or dining in. The solution had to ensure compliance with PCI DSS (Payment Card Industry Data Security Standard) and offer multiple payment options, including mobile wallets.
With users accessing the platform through both web and mobile devices, AllsetNow needed a responsive and intuitive design that made it easy for customers to browse menus, place orders, and make reservations. The user experience had to be consistent and seamless across all devices.
Amplework Software worked with AllsetNow to develop a scalable, secure, and user-friendly web and mobile platform that addressed the needs of both users and restaurant partners. Our solution focused on creating a hyperlocal experience, optimizing real-time reservation and order management, and securing payment processing.
We implemented a hyperlocal service delivery system that used geolocation data to provide users with personalized restaurant options based on their proximity. The platform dynamically updated available restaurants, delivery options, and reservations, ensuring users always had access to the most relevant services.
We integrated AllsetNow’s platform with restaurant POS (Point of Sale) systems, enabling real-time synchronization of orders, reservations, and table availability. This integration allowed restaurants to manage their orders efficiently, update their inventory in real-time, and avoid double-booking tables.
To provide a secure payment experience, we integrated a PCI DSS-compliant payment gateway that supported multiple payment options, including credit cards, debit cards, and mobile wallets. The system ensured that all transactions were encrypted, protecting user data and financial information during every transaction.
We designed a responsive, user-centric interface for both the web and mobile platforms, ensuring a consistent user experience across devices. The mobile app was optimized for fast performance, making it easy for users to place orders, make reservations, and pay with just a few taps.
We began by analyzing user behavior and expectations in the food delivery and dining space. Using this data, we designed a user journey that focused on location-based service delivery, ensuring that users were presented with the most relevant restaurant options based on their location.
Our team developed a real-time integration system that synced AllsetNow’s platform with various restaurant POS systems. This integration allowed restaurants to automatically update their inventory, process orders, and manage reservations in real-time, providing a seamless experience for both users and restaurant staff.
We integrated a secure, PCI DSS-compliant payment gateway that supported multiple payment options. The gateway was designed to handle high transaction volumes securely, ensuring that users could make payments quickly and safely while complying with industry standards.
We focused on creating a responsive design that worked seamlessly across both web and mobile platforms. The design was intuitive, allowing users to browse restaurant menus, place orders, and make reservations easily, whether on a desktop computer or a mobile device.
Before launching the platform, we conducted extensive testing to ensure that all features worked smoothly under different conditions. We optimized the platform for speed, ensuring fast load times and a smooth user experience even during peak hours.
The solutions provided by Amplework Software enabled AllsetNow to expand its operations and offer a seamless hyperlocal food delivery and dining reservation experience
Increase in Order Volume:
The hyperlocal service delivery system and real-time restaurant integration led to a significant increase in order volume, as users were able to find nearby restaurants and place orders more efficiently.
The real-time integration with restaurant POS systems reduced reservation errors and double-booking, resulting in higher customer satisfaction and smoother restaurant operations.
Reduction in Reservation Errors
The secure payment gateway processed thousands of transactions daily without issues, ensuring that all user payments were protected and compliant with industry standards.
Secure Payment Transactions
The responsive design provided a consistent and enjoyable experience across both web and mobile platforms, leading to a higher user engagement rate and increased app downloads.
Improved User Experience Across Devices
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