ByNext is an on-demand home services platform offering laundry, dry cleaning, and home cleaning services to customers across major cities. With a focus on providing convenience, ByNext connects users to a network of local service providers through its web and mobile app, allowing for seamless scheduling, tracking, and payments. As ByNext expanded its service offerings, it required a low code solution to rapidly deploy new features, scale its platform, and streamline operations across different cities.
As a rapidly growing platform in the home services sector, ByNext faced several key challenges in terms of scalability, user experience, and operational efficiency
ByNext needed to continuously add new services, such as additional cleaning options, specialized laundry services, and more, without long development cycles. The platform required a flexible system that allowed for quick iterations and feature rollouts.
ByNext was expanding into multiple cities, each with unique customer preferences, local regulations, and service provider networks. The platform needed to be customizable to meet the needs of these diverse markets while maintaining a consistent user experience.
The platform had to provide real-time scheduling and tracking for users and service providers. This required seamless integration of geolocation services, route optimization, and real-time updates, ensuring that users could easily track their orders and service providers could manage their schedules effectively.
As ByNext scaled its operations, it required a cost-effective development solution that minimized overhead while maximizing agility. Traditional development approaches were too slow and costly for the company’s rapid growth needs.
Amplework Software implemented a low code development approach to provide ByNext with a scalable, customizable, and efficient platform for managing home services. This approach enabled the rapid deployment of new features, seamless multi-city expansion, and improved operational efficiency.
Using a low code platform, we built a flexible framework that allowed ByNext to rapidly deploy new features without the need for lengthy development cycles. The visual development environment enabled ByNext to add new services, update pricing models, and launch promotional campaigns in a matter of days rather than weeks.
We created a modular platform that allowed ByNext to customize its service offerings for each city. This included localizing service options, adjusting pricing based on regional factors, and integrating with local service providers. The low code platform made it easy to manage these customizations and ensure a consistent user experience across all markets.
By leveraging pre-built low code components, we integrated real-time scheduling and tracking features into the platform. Users could schedule services, track the status of their orders in real-time, and receive notifications when their service provider was en route. Service providers, in turn, could optimize their routes and schedules to improve efficiency.
The low code development approach significantly reduced the cost of scaling the platform, allowing ByNext to expand into new markets quickly and efficiently. The modular design made it easy to roll out updates, add new services, and scale the platform without incurring heavy development costs.
We worked closely with ByNext to understand their service offerings, customer needs, and expansion goals. Based on these insights, we designed a low code platform that allowed for rapid feature development, seamless multi-city expansion, and real-time scheduling.
We integrated real-time scheduling, geolocation, and route optimization tools into the platform using low code components. These features allowed users to schedule services, track their orders in real-time, and communicate directly with service providers, enhancing both customer satisfaction and operational efficiency.
The platform was customized for each city, allowing ByNext to localize its service offerings and pricing models. The low code platform made it easy to manage these customizations and ensure a consistent user experience across all markets, even as ByNext expanded rapidly.
We conducted extensive testing to ensure that the platform’s real-time features, scheduling system, and multi-city customizations worked seamlessly. The low code platform allowed us to iterate quickly, optimizing performance and user experience based on feedback from both customers and service providers.
The low code solution provided by Amplework Software enabled ByNext to scale rapidly, offer real-time scheduling and tracking, and deploy new features with ease:
Reduction in Feature Development Time:
The low code platform reduced feature development time by 50%, allowing ByNext to roll out new services, update pricing, and launch promotions faster than traditional development approaches.
The real-time scheduling and tracking features led to a 40% increase in customer engagement, as users appreciated the convenience of scheduling services and tracking their orders in real-time.
Increase in Customer Engagement
ByNext was able to expand into new cities quickly, with the platform’s modular design allowing for easy customization of services, pricing, and local regulations.
Seamless Multi-City Expansion
The low code development approach reduced overall development costs by 35%, allowing ByNext to invest in further expansion and marketing efforts.
Cost Savings
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