Outschool is a leading online learning platform that connects students with teachers for live, small-group classes across a wide variety of subjects. From math to creative arts, Outschool provides flexible, engaging education for learners of all ages. As the platform grew exponentially during the surge in online education, Outschool recognized the need for a comprehensive digital transformation to improve the learning experience, optimize scalability, and ensure a seamless platform for both teachers and students globally.
Outschool’s meteoric growth presented several unique challenges:
With thousands of students enrolling in classes from all over the world, Outschool struggled to keep up with the demand. The platform needed to be scalable to support a growing number of live classes, students, and teachers in real-time.
The learning experience was fragmented, particularly with students and teachers relying on third-party tools for video classes, scheduling, and communication. Outschool needed an integrated, cohesive platform that delivered a seamless experience from class discovery to completion.
As more users accessed the platform from mobile devices, Outschool needed to ensure the platform was fully optimized for mobile users, especially in regions where smartphones were the primary mode of access. The mobile experience lagged behind the desktop version, which affected student engagement.
Teachers were burdened with manual processes for scheduling, managing assignments, and communicating with students and parents. Outschool needed to simplify the workflows for educators, allowing them to focus on teaching rather than administrative tasks.
Outschool wanted to leverage data to provide insights into student progress, course effectiveness, and teacher performance. However, the existing platform lacked the analytics tools needed to generate actionable feedback for both students and teachers.
Amplework Software partnered with Outschool to deliver a digital transformation that addressed the platform’s scalability, enhanced the user experience, and optimized workflows for both students and teachers. Our approach was comprehensive and focused on building a platform capable of supporting Outschool’s ambitious vision of providing world-class education to a global audience.
We re-architected the platform using cloud-based infrastructure to ensure that it could handle the growing number of live classes and students. This scalable solution provided real-time updates on class availability, seamless video streaming, and uninterrupted access for users across multiple time zones.
To solve the fragmented user experience, we integrated video conferencing, class management, and communication tools directly into the Outschool platform. This allowed students and teachers to schedule, attend, and interact within the same ecosystem, eliminating the need for external tools and creating a more cohesive learning environment.
Given the increasing number of mobile users, we adopted a mobile-first approach to ensure that Outschool’s platform was fully optimized for smartphones and tablets. The new mobile version supported all functionalities, from class discovery to live streaming and student-teacher interactions, providing an equally rich experience as the desktop version.
We developed a comprehensive teacher dashboard that automated key workflows such as scheduling, class creation, and assignment tracking. Teachers could now manage their classes more efficiently, communicate with students and parents, and track student progress from one unified interface.
To provide actionable insights, we implemented a data analytics engine that tracked student performance, course completion rates, and engagement metrics. Teachers received personalized reports on student progress, enabling them to tailor their teaching methods. Students and parents also received real-time feedback on learning milestones, making the educational experience more interactive and responsive.
We began by conducting a detailed analysis of Outschool’s existing platform to understand the pain points for students, teachers, and administrators. Through this process, we identified the key areas where the platform needed improvement, including scalability, user experience, and workflow management.
Outschool’s growing global user base required a robust infrastructure. We transitioned the platform to a cloud-based system that could dynamically scale to support real-time class streaming for thousands of students simultaneously. This ensured that users could access live classes without any performance issues, regardless of their location.
We integrated essential tools for live classes, scheduling, and communication directly into the platform. Teachers could now set up video conferencing for their classes within the platform, while students could join sessions, view assignments, and communicate with teachers all from one place.
We revamped the mobile experience to ensure that students and teachers could access the platform on the go. The mobile app was designed to support full functionality, from browsing courses to attending live sessions. This included optimizing the video streaming experience for lower bandwidth regions.
We developed a teacher dashboard that automated administrative tasks, such as managing schedules, sending reminders, and tracking assignments. This automation freed up teachers’ time, allowing them to focus on providing a high-quality educational experience rather than handling manual tasks.
Finally, we implemented a feedback mechanism that provided real-time data insights into student performance. The analytics dashboard allowed teachers to track student engagement, attendance, and progress. Students and parents received regular progress reports, creating a more interactive and responsive learning environment.
Outschool’s digital transformation led to significant improvements in user experience, platform scalability, and teacher efficiency
Increase in Live Class Attendance
The integrated video conferencing tools and improved user journey resulted in a substantial increase in live class participation. Students found it easier to discover and attend classes, leading to higher engagement.
The automated workflows and streamlined teacher dashboard helped educators save time on administrative tasks, allowing them to focus more on teaching. This led to a 30% increase in teacher productivity and a more efficient class management process.
Boost in Teacher Productivity
The mobile-first development approach attracted more users accessing the platform from mobile devices, resulting in a 40% increase in mobile traffic. The optimized mobile app ensured a smooth experience across all devices, contributing to higher student satisfaction.
Surge in Mobile Traffic
With real-time progress tracking and personalized feedback, students stayed more engaged and motivated, leading to higher course completion rates and improved retention.
Higher Student Retention Rates
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