Withlocals is a global marketplace that connects travelers with local hosts offering personalized travel experiences, such as guided tours, cultural activities, and dining experiences. As Withlocals expanded its reach to multiple countries, it required a robust digital infrastructure to support its growing user base, manage bookings in real time, and provide a seamless cross-platform experience. The platform needed to ensure scalability while offering travelers personalized recommendations and efficient booking options.
Withlocals faced several complex technical challenges as it expanded into new regions and increased its offerings
With thousands of hosts and travelers interacting daily, the platform needed a scalable infrastructure to handle high volumes of traffic, real-time bookings, and diverse offerings across various countries and time zones.
As a marketplace connecting travelers and local hosts, Withlocals required a real-time booking system that allowed users to view availability, book experiences, and receive confirmations instantly. The system had to account for time zone differences and cancellations while providing real-time updates to both hosts and travelers.
Withlocals aimed to provide travelers with personalized recommendations based on their preferences, previous bookings, and location. The platform required an AI-driven recommendation engine that would analyze user data to deliver tailored suggestions for activities and tours.
Withlocals needed a responsive platform that worked seamlessly across web and mobile devices. Users had to be able to browse activities, book experiences, and manage their bookings on any device, while hosts needed access to booking management tools.
Amplework Software provided an end-to-end solution, focusing on scalable infrastructure, real-time booking management, and personalized user engagement.
We migrated Withlocals to Amazon Web Services (AWS) to provide a scalable cloud infrastructure. By using AWS Elastic Beanstalk, the platform was able to scale automatically based on traffic, ensuring high availability and performance even during peak travel seasons. Amazon RDS was used to manage the platform’s relational database, ensuring secure storage of user and host data.
We developed a real-time booking system that allowed users to view the availability of local hosts and book experiences instantly. The system integrated with a calendar management tool, syncing bookings across different time zones and providing real-time updates to both hosts and travelers. Automated notifications for booking confirmations, cancellations, and changes were sent out, ensuring seamless communication between both parties.
To enhance user engagement, we implemented an AI-powered recommendation engine that analyzed user behavior, preferences, and past bookings. The recommendation engine suggested relevant experiences based on location, preferences, and travel history, ensuring that travelers discovered activities tailored to their interests.
The platform was optimized for both web and mobile users, ensuring consistent performance across devices. We used React.js for web development and React Native for the mobile app, ensuring that both travelers and hosts could manage bookings, update availability, and communicate seamlessly across platforms.
We migrated Withlocals’ platform to AWS, enabling it to scale dynamically based on user demand. Using AWS Elastic Beanstalk and Auto Scaling, the platform adjusted resource allocation during peak periods, ensuring that users could access the site without interruptions. Amazon RDS was used for database management, providing high availability and fast query performance, which was essential for real-time booking management.
A robust booking system was developed that allowed users to view the real-time availability of hosts and book experiences instantly. The system accounted for different time zones, ensuring that bookings and cancellations were synchronized across all relevant time zones. The platform also integrated with third-party calendar applications, allowing hosts to manage their availability in real-time. This minimized double bookings and provided users with an accurate view of available experiences.
We developed an AI-driven recommendation engine that used collaborative filtering and machine learning algorithms to provide personalized suggestions to travelers. The engine analyzed user preferences, search behavior, and booking history to offer relevant experiences tailored to each traveler’s interests. These recommendations were dynamically updated on the homepage and search results, increasing user engagement and conversions.
Using React.js for web development and React Native for the mobile app, we ensured that the platform delivered a consistent and high-performance experience across both web and mobile devices. The mobile app included push notifications for booking confirmations and updates, ensuring that travelers and hosts stayed informed in real time.
A CI/CD pipeline was implemented to ensure continuous deployment of new features and updates without downtime. Real-time performance monitoring tools were integrated to track the platform’s performance, allowing the Withlocals team to proactively address issues and optimize the user experience.
Amplework Software’s technical solutions enabled Withlocals to scale its platform globally while delivering personalized, real-time travel experiences
Uptime with Global Scalability
The AWS-powered infrastructure ensured that Withlocals maintained 99.9% uptime, even during peak travel seasons. The platform’s ability to scale automatically allowed it to handle increased traffic without compromising performance.
The real-time booking system allowed users to confirm bookings 35% faster, improving the overall user experience. Hosts were able to manage their availability in real-time, reducing double bookings and cancellations.
Faster Confirmation with Real-Time Booking
The AI-powered recommendation engine led to a 25% increase in user engagement, as travelers discovered more relevant and personalized experiences based on their interests and preferences.
Increase in User Engagement
Users experienced a consistent, high-performance experience across web and mobile platforms, with push notifications and real-time updates improving overall satisfaction for both travelers and hosts.
Seamless Cross-Platform Experience
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